A Welcoming City for People with Disabilities

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Dubai is a disability-friendly city and the best city in the world for quality living

Published: 2023/10/10
Author: Nadd Al Shiba Public Relations and Event Management – Contact: naddalshiba.com
Peer Reviewed: N/A – Post type: Informative
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Synopsis: Interview with His Excellency Dawoud Al Hajri, Director General of Dubai Municipality, on the quality of life of people with disabilities. In an exclusive interview on the sidelines of the ongoing AccessAbilities Expo, His Excellency Dawoud Al Hajri, Director General of Dubai Municipality, spoke in detail about the initiatives taken by the Municipality to achieve the goal of making Dubai the most user-friendly place. People of Determination.


Main summary

Dubai Municipality has achieved numerous milestones along the way to empower People of Determination and make Dubai an accessible city. The civic body also provides utmost attention and care to People of Determination by placing them at the forefront of its strategic community initiatives.

Interview with Dawoud Al Hajri, Director General of Dubai Municipality

In an exclusive interview on the sidelines of the ongoing AccessAbilities Expo, His Excellency Dawoud Al Hajri, Director General of Dubai Municipality, spoke in detail about the initiatives taken by the Municipality to achieve the goal of making Dubai the most user-friendly place. People of Determination.

Article continues below image.

Dubai City Hall stand at the 5th AccessAbilities Exhibition.
Dubai City Hall stand at the 5th AccessAbilities Exhibition.



Q: Dubai Municipality has achieved numerous milestones on the path towards empowering people of determination and making Dubai an accessible city. What are the most significant achievements and the reasons that support your success?

Our teams provide the utmost attention and care to People of Determination by placing them at the forefront of our strategic community initiatives. These initiatives are designed to include all essential aspects, from facilities to services, tailored to align with their capabilities, enabling them to lead a fulfilled life and encouraging their active participation in community development. Through this effort, we aim to improve your quality of life, well-being and overall happiness, in line with the Municipality’s efforts to strengthen the attractiveness of Dubai and improve the quality of life of its residents according to the directives of His Highness the Sheikh Mohammed bin Rashid Al. Maktoum, Vice President and Prime Minister of the United Arab Emirates, Ruler of Dubai. We are committed to providing all citizens, including the People of Determination, with the essential components of a dignified life. This includes fostering its stability and encouraging its successes and achievements, all of which contribute significantly to Dubai’s continued development path.

Within this framework, Dubai Municipality has made significant progress in its efforts to support and empower People of Determination, facilitating their seamless integration into society. This has been achieved by implementing accessibility specifications and standards across a wide range of facilities across Dubai, ensuring they are easy to use for people of determination. In addition, comprehensive assistance is provided to People of Determination in public parks, recreational facilities, beaches, streets, markets and service buildings across the emirate, to meet their needs and ensure their ease and comfort in living their lives.

In a similar context, we have created opportunities for People of Determination to become part of our workforce, offering them a wide range of administrative positions tailored to their specific needs. This initiative highlights our unwavering commitment to welcoming these people, fostering their integration into society and inspiring them to excel, achieve success and make meaningful contributions to Dubai’s comprehensive journey towards development.

Q: How have modern assistive technologies and innovative initiatives been used to improve the well-being and happiness of People of Determination, and what are the most notable technologies and initiatives you have employed for this purpose?

We have adopted several innovative technologies and introduced several services to help people of determination, enabling them to actively participate in their communities and lead fulfilling lives in a welcoming and nurturing environment. These developments are in line with the directives of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, to transform Dubai into an inclusive city for people of determination and foster an environment that caters to your needs. These notable services provided by the Municipality include:

Establishment of 10 accessible entrances and paths at several public beaches, including Jumeirah 2, Jumeirah 3, Umm Suqeim 1, Umm Suqeim 2, as well as Al Mamzar Creek and Corniche beaches. These improvements facilitate smooth access to the sea for People of Determination, ensuring they can enjoy the beach experience. In addition to that, we have created a 73-metre marine platform at Jumeirah Beach 2, which includes three dedicated lanes designed to provide People of Determination with maximum safety and comfort when accessing the sea. Through these initiatives, Dubai Municipality aims to improve the beach experience for People of Determination and elevate their happiness.

The Municipality has allocated 28 beachfront parking spaces specifically designated for People of Determination, along with 16 public beach toilets, seven beach wheelchairs available for coastal activities and eight floating wheelchairs for those wishing to swim in the sea . Additionally, these beaches are equipped with highly trained and qualified rescue teams who are ready to provide specialized assistance to People of Determination.

In addition to these services, Dubai Municipality has introduced the “Vehicle of Happiness” initiative to provide support to senior citizens and People of Determination to access and use the Municipality’s electronic and smart services. This initiative involves personal visits to their residences, facilitating their access to municipal services, attending to their specific needs and streamlining their procedures. All of these efforts are aimed at improving your satisfaction, well-being and overall satisfaction.

Q: What are your plans to make Dubai the ultimate destination for purposeful visitors and tourists, in line with the D33 Dubai Economic Agenda, which aims to position the city among the best in the world in all aspects? What are the main achievements in this regard?

At Dubai Municipality, we are committed to developing forward-looking strategic plans and executing pioneering projects that align with Dubai’s vision and aspirations in various sectors, both short and long term. As a leading service provider, our mission revolves around providing top-notch comprehensive services spanning the entire emirate. Our goal is to establish ourselves as a leading municipal authority for a global metropolis of Dubai’s caliber, harmonizing with its esteemed status and competitive spirit. Our primary objective is to support and implement the objectives defined in the visionary strategies and agendas of our wise leadership, including the Dubai Economic Agenda D33, initiated by His Highness Sheikh Mohammed bin Rashid Al Maktoum. This agenda aims to double Dubai’s economy in the next decade and raise its stature among the world’s top three economic centres.

Additionally, we are committed to offering a variety of services and initiatives designed to support People of Determination, while providing facilities that meet the needs and desires of tourists in this community.

Q: Skilled employees play a crucial role in ensuring the happiness and delivery of career services to People of Determination. What are the key steps you have taken in this regard?

As an integral part of our strategic plan and institutional approach, we are committed to providing services that prioritize the happiness of customers from various segments of society. This aligns with our strategic goal of “Ensuring People’s Happiness,” which reflects our wise leadership’s belief that government entities should primarily strive to achieve customer happiness by meeting their needs in a way that exceeds their expectations. .

We leverage cutting-edge technologies to provide excellent services to all clients, with special emphasis on People of Determination. Our goal is to simplify procedures, save time and effort and reinforce Dubai’s reputation as a leading city in quality of life and progress. Our municipal staff is made up of highly qualified professionals who maintain the highest standards of service delivery, with a focus on customer satisfaction and directly addressing their needs.


This quality-reviewed news article related to our Disabled Travel Information section was selected for publication by Disabled World editors because of its likely interest to our readers in the disability community. Although content may have been edited for style, clarity, or length, the article “Dubai: a welcoming city for people with disabilities” was originally written by Nadd Al Shiba PR & Event Management and published by Disabled-World.com on 10/10/2023. If you require further information or clarification, you can contact Nadd Al Shiba PR & Event Management at naddalshiba.com. Disabled World makes no warranties or representations in connection therewith.

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